Robert A. Juric
robert.juric@gmail.com
robertjuric.github.io

Network Leader and Problem Solver

CORE COMPETENCIES

  • Routing and Switching Protocols
  • Network Security (Cisco, Fortinet, Palo Alto)
  • Software Defined WAN (Fortinet, Viptela)
  • Network Automation Technologies (Python, Ansible)
  • Wireshark Network Performance
  • Network Management Systems (Solarwinds, SNMP, ICMP, IPSLA)
  • Log Management with Splunk

EDUCATION AND CERTIFICATIONS

  • Bachelor of Business Administration (BBA), Faulkner University, Feb. 2011
  • PeopleCert ITIL v4 Foundation (GR671219631RJ) (2020-2023)
  • Juniper Networks JNCIA-Junos (JPR106673) (exp.)
  • Juniper Networks JNCIP-ENT (JPR106673) (exp.)
  • Juniper Networks JNCIS-SEC (JPR106673) (exp.)
  • Juniper Networks JNCIA-EX (JPR106673) (exp.)
  • Cisco CCNA Route Switch (CSCO11674179) (exp.)
  • Cisco CCNA Wireless (CSCO11674179) (exp.)

PROFESSIONAL EXPERIENCE

Lumen Technologies (Jan 2015 ~ Present) Operations Engineering Manager

  • Provide technical leadership to team of Senior and Lead network engineers
  • Sets and manages team tasks to achieve organizational goals
  • Reports on weekly and quarterly performance metrics
  • Coordinates with multiple internal teams to ensure project and problem resolution
  • Manages simultaneous large-scale projects for multiple customers
  • Started as Senior Engineer, promoted to Lead Engineer, and then Engineering Manager Lead Operations Engineer
  • Provide technical leadership to on-site engineering team
  • Advise on knowledge transfer and skill development of engineering team
  • Create technical plans to organize complex engineering projects
  • Coordinate troubleshooting of complex routing and switching problems
  • Provide technical documentation and resolution notes to customers and leadership
  • Managed network logs with Splunk queries Senior Operations Engineer
  • Supported ULA Customer, managing the entire network
  • Resolved network troubles and worked with application teams on network performance issues
  • Managed Solarwinds infrastructure and Infoblox DNS/DHCP/IPAM
  • Created network automations using Python and Ansible

Alutiiq LLC for US Army NETCOM (Nov 2011 ~ Oct 2014) Network Engineer III

  • Managed internal MPLS network across Redstone Arsenal Campus Area Network
  • Managed Redstone TLA (Top Level Architecture) Security Stack
  • Assisted with local migration of TLA to DISA JRSS (Joint Regional Security Stack)
  • Technical lead for 2 base-wide network refresh projects
  • Designed and implemented data center network refresh in support of virtualization efforts
  • Managed routers, switches, and firewalls as part of day to day operations
  • Monitored network troubles with Solarwinds and CA Spectrum

Jacobs for US Army AMCOM (Jan 2011 ~ Oct 2011) Network/VMware Engineer *Responsible for the network & virtual infrastructure of a development enclave project

  • Created and executed implementation and test plans
  • Assisted in the Accreditation Process by implementing infrastructure in accordance with DISA STIGs
  • Responsible for design & management of Juniper Netscreen Firewalls, Juniper Switches, Cisco Switches
  • Responsible for design & management of VMware ESXi, vCenter, and VMware View Infrastructure
  • Assisted with Storage Area Networks and Core Server Infrastructure

Ready Mix USA (2008 ~ 2011) Network Administrator

  • Managed MPLS WAN for 175 Connected Locations
  • Managed/Maintained Site-To-Site IPSEC Network
  • Managed design and implementation of new data center network
  • Managed carrier transition for data/voice network of 200+ locations
  • Developed Virtual Office Solution for remote tele-workers
  • Assisted in conversion from outsourced infrastructure to in-house infrastructure
  • Implemented Solarwinds NMS and achieved Solarwinds Certified Professional Beta certification
  • Developed 3G WAN Connectivity Solution for Primary Connection of ready mix plants

10 Years Military Service, US Army
Technical Editor for “Packet Analysis with Wireshark”, ISBN 978-1-78588-781-9